Q: What do you mean by ‘pre-order’?
A: The inaugural run of manufacturing for the Ezzbeedo starts when we have 5,000 orders. Your pre-order is a purchase of this revolutionary product before it even lands on our inventory shelves.
Q: Why should I pre-order?
A: Purchasing a pre-order Ezzbeedo is a great way to ensure you get yours first, before the inaugural run sells out. And when you pre-order, you lock in our special introductory price, which won’t last long.
Q: How does a pre-order work?
A: To secure your Ezzbeedo, full payment is due at checkout. When the inaugural run is produced and packaged, we will ship yours to you within two business days. The exact delivery date is unknown, but this first lot will take approximately 90 days according to our USA-based manufacturer.
Q: What if the delivery date changes?
A: Please note – Because the Ezzbeedo is not yet in our warehouse, we cannot guarantee the exact date yours will ship. The estimated shipping date for your pre-ordered Ezzbeedo is subject to change from our manufacturer without prior notice. If for any reason we are unable to fulfill your pre-order within six months of the date you place it, we will refund you the full purchase amount immediately.
Q: What if I want a refund?
A: Willa Jeanne will issue you a full refund if we are unable to fulfill your pre-order. Please see our Pre-Order Terms & Conditions (here) and Shipping and Returns Policy (here) for information on requesting a refund.
Q: How big is the Ezzbeedo? Will it fit on my head?
A: The Ezzbeedo is 3 inches tall and 3.2 inches wide at the base. It will fit on the heads of teenagers through adults.
Q: Can I use an Ezzbeedo on my child for her holiday show at school?
A: Ezzbeedo is meant for teenagers through adults, and is not appropriately sized for a child.
Q: What color is the Ezzbeedo? I’m a redhead – can I wear one?
A: The product is made of white ABS plastic that comes out an opaque clear tone when manufactured. This makes it perfect for all hair colors from the lightest blonde to the darkest black.
Q: What about the pendants?
A: Your Ezzbeedo comes with an eye-catching crystal pendant – the decorate finishing touch you see at the front of each hairdo. These pendants slide securely onto the Ezzbeedo as the last step in completing your updo. Willa Jeanne plans to make an entire line of pendants – one for every occasion. These will be available for separate purchase and will include pendants with festive holiday themes, polished silver or gold for more understated elegance, ribbons with team colors and everything in between.
Q: Are the pendants interchangeable?
A: Yes, not only can you choose the pendant that suits your mood on any given day, but each pendant will also fit perfectly onto a most standard side combs. Even when your hair is down, you can pull it back and secure it with a side comb that has one of your favorite Ezzbeedo pendants in place!