SHIPPING & RETURNS POLICY
EzzbeedoTM online orders ship to the continental U.S. Online orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Below are the shipping options available for your package. Please note that orders are shipped from our California fulfillment center when selecting the option that best suits your delivery needs during Checkout.
Shipping Method and Delivery Times*
Shipping Method: We use USPS to ship all items.
Shipping Fee: $9.95 Per Order
Delivery Date: 7-10 Business Days
*Total delivery time includes processing and carrier transit time.
Alaska and Hawaii – must select Priority Mail or Priority Mail Express.
PO/APO/FPO Boxes – we are currently unable to accept orders to be billed or shipped to PO/APO/FPO Boxes.
International – we are currently unable to accept orders to be billed or shipped to destinations outside the U.S. We apologize for any inconvenience.
Order Processing Time
Orders submitted by 11am PT are typically processed for shipment in 1 to 2 business days. Orders received after 11am PT are processed the following business day.
Willa Jeanne, LLC is dedicated to providing you the best customer experience possible. You may return any product that was damaged in shipping within 30 days of delivery for a full refund. Only products purchased on the Ezzbeedo website may be returned for a refund.
Time Limit on Returns
Products must be returned within 30 days of the delivery date to receive a refund to the payment method used to purchase.
Refunding Shipping Fee
Willa Jeanne, LLC will pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item). Willa Jeanne, LLC does not accept CODs for returned merchandise. Return shipping charges are the responsibility of the purchaser.
Returning Your Order by Mail
Mail your return with the packing slip using a traceable ground shipping method (we recommend UPS or the U.S. Postal Service insured mail) to:
Willa Jeanne, LLC
- O. Box 232051
Las Vegas, NV 89105
Refund Processing Time
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (7to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (7 to 10 business days).
If you have any questions about returns, please Contact Us.